Frequently Asked Questions
1. What products do you offer?
We provide high-quality car audio systems, speakers, subwoofers, amplifiers, accessories, and professional installation services.
2. Do you offer installation services?
Yes. Our specialists provide expert installation for all audio products purchased from us.
3. How do I place an order?
You can order through our website, social media pages, or by contacting us directly via 0715444373 / 0702704705 or soundsoverdrive@gmail.com.
4. Do you deliver?
Yes. We offer delivery within Nairobi and across Kenya through trusted courier partners.
5. How long does delivery take?
Nairobi deliveries typically take same day to 24 hours. Outside Nairobi takes 1–3 business days depending on the location.
6. What payment methods do you accept?
We accept:
Mpesa
Bank transfer
Cash on delivery (Nairobi only)
7. Do your products have a warranty?
Yes. Most products come with a manufacturer warranty. Warranty terms vary per product.
8. Can I return a product?
Yes, under our refund and return policy. See the Refund Policy section for full details.